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NESTLÉ WATERS expands competencies to obtain ISO 22000 certification through Bureau Veritas’ Training Program

Bureau Veritas has demonstrated that they will pull people from around the world to meet our auditing and training needs - this is the same kind of commitment we give our customers! Bureau Veritas and Nestlé is a good fit.
Robert DAIGLE,
Environmental Management Consultant,in charge of training program

BUSINESS CHALLENGE

Nestlé Waters is the world’s leading bottled water company and counts Perrier, Vittel and Nestlé Pure Life among their brands. A market leader with a long-time commitment to environmental and Health & Saftety issues, Nestlé Waters North America wanted to demonstrate its further commitment to food safety through ISO 22000 certification which required the acquisition of new competencies. Additionally, Nestlé Waters North America also required all food manufacturing locations to be concurrently certified to ISO 14001 and OHSAS 18001.

SOLUTION

Nestlé Waters North America interviewed three auditing firms and selected Bureau Veritas as the auditor for all 3 standards. In order to address the ISO 22000 needs, Bureau Veritas’ implemented a comprehensive training program in January 2009, which included some of the best specialists from around the world. The training included a Certified Lead Auditor course to train all corporate Quality Assurance staff and the Quality Manager at each of their locations. This enabled each location to have a “subject matter expert” so that internal audits could be organized on sister sites to simulate a 3rd party audit. Participants in the training program were able to network with their peers at other plants and support each other in the interpretation of the standard.

BENEFITS

Bureau Veritas offered “one stop shopping” through a combination of competences, experts, experiences and a wide range of services, in addition to training. Gathering employees from across North America to promote an exchange of experiences and ideas between the employees of the different Nestlé sites was an added plus. It also allowed those attendees interested in personal professional development to have the opportunity to pursue certification as a lead auditor, starting with this course and then documenting audit participation at sister facilities.

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Client: Nestlé Waters
Client industry: Bottled water
Client size:
> 2008 revenue: €6.024 billion
> 31,500 employees
> 103 production facilities
> Present in 130 countries
> 64 brands
Client profile:
Nestlé Waters is the world’s leading bottled water company with 64 brands known to consumers worldwide.

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