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Nestlé calls on Bureau Veritas for assurance of its sustainability report

We helped Nestlé achieve two main goals:verification of their data and transparent reporting. We have also provided Nestlé with a clear strategy and envisage a long lasting partnership.
Wayne Fletcher, Principal Consultant Bureau Veritas UK

BUSINESS CHALLENGE

In 2007, Nestlé SA produced its first sustainability report, Creating Shared Value (CSV), for its stakeholders. The report provides information on the company's impact on the environment, its customers and the welfare of its employees, suppliers, communities and society in general. For the report to be credible, all facts contained within it had to be verified by an independent third party. Bureau Veritas was engaged to verify the data as well as provide assurance and a transparent account to Nestle’s stakeholders on the accuracy and objectivity of the information in the report and to express its overall opinion on the content and balance of the report.

SOLUTION

From the start of the reporting process, Bureau Veritas' Corporate Responsibility team worked with Nestlé to verify information and performance data and provide assurance of internal structures, processes and systems.


Bureau Veritas' international auditor network sampled 18 of Nestlé's 500 factories in 13 countries, interviewing
dozens of management personnel in order to challenge claims in the report and objectively review supporting evidence. Bureau Veritas employed an Effective Assurance provision, a two-fold process whereby Bureau Veritas provides an impartial evaluation against best practice principles, based on guidelines such as the AA1000 assurance standard, and a commentary on the reporting process and associated systems. Additionally, Bureau Veritas made strategic and practical recommendations for further development of information management and reporting content to ensure that Nestlé increased its transparency and that the process continues to evolve and improve so Nestlé can become a recognized leader in sustainability reporting.

BENEFITS

Bureau Veritas provided Nestlé with an independent Assurance Statement for its CSV report rendering an opinion and adding credibility to the report. In addition to the independent assurance statement, Bureau Veritas delivered added value through a detailed management report that elaborated its insights and recommendations. This served as an action plan for internal change over the next reporting cycle. Bureau Veritas' contract was renewed to cover subsequent CSV reports and both companies see it as a long-term partnership aimed at building trust and credibility in the public domain.

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Client: Nestlé
Client industry: Nutrition and Health
Client size:
> 283,000 employees
> Factories or operations in almost every country in the world
Client profile:
> Headquartered in Vevey, Switzerland, Nestlé was founded in 1866 by Henri Nestlé and is today the world's leading nutrition, health and wellness company.

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